Frequently asked questions

You haven't found an answer to your question? Just send us an email to hallo@luettge-superfood.de

General questions

HOW DO I CONTACT SUPPORT?

Do you have questions about a current delivery, general questions or suggestions ? Call us or write to us.

Phone: +49 (0) 4447 20 999 10

Email: hallo@luettge-superfood.de

CAN I CHANGE OR CANCEL MY ORDER AFTERWARDS?

Send us an email or give us a call and we will check how your order has been processed. We will be happy to help you.

Call 04447 2099910 or hallo@luettge-superfood.de

WHAT DISTINGUISHES YOUR PRODUCTS?

Our Lüttge products come (almost) 100% from Germany. The algae are grown on our algae farm in northern Germany. This allows us to
Save transport routes and control quality standards transparently.
Through careful processing of the plant-based raw materials, the
valuable ingredients. A truly regional superfood.

- useful ingredients

- Origin Germany

- short transport routes

- 100% plant-based

Find out more under our points: Superfoods and About us

WHO ARE LÜTTGE PRODUCTS SUITABLE FOR?

Our Lüttge products are suitable for everyone who wants to
In addition to the ingredients, our
Customers attach great importance to sustainability and the origin of the products.

- Greens lover

- creative chefs

- Future thinkers

- Environmental friends

- conscious buyers

- Meat eaters and meat avoiders

Shipping & Payment

WHEN WILL MY ORDER BE SHIPPED?

Your order will be shipped within two to three working days

WHERE CAN I FIND MY TRACKING NUMBER?

You will automatically receive the tracking number by email 1-3 working days after your order.

HOW LONG DOES DELIVERY TAKE?

The following factors influence the shipping time:

- When was the order placed?

- Which country does it ship to?

- What was ordered?

We ship your order from our German warehouse or, if demand is high, from our international warehouse. Therefore, the average shipping time is:

- Germany 1 - 3 working days

- Austria 2 - 4 working days

- Switzerland 3 - 6 working days

Unfortunately, we have no influence on the exact shipping time.

WHAT HAPPENS IF THE PRODUCT ARRIVES DAMAGED?

In this case, you should send us your order number and a photo of the damaged product. We ask you to report the damage within 24 hours of delivery of your order. Otherwise, we cannot consider the complaint.

WHICH PAYMENT METHODS ARE SUPPORTED?

We offer the following payment methods. Simply choose the payment method that is best for you.

- Paypal

- Payment in advance

- Credit card (VISA, Mastercard and Maestro)

TO WHICH COUNTRIES IS DELIVERY POSSIBLE?

We deliver to all EU countries and Switzerland.

Spirulina

WHAT IS BLUE SPIRULINA?

This is an extract of the spirulina algae. The blue dye phycocyanin is a component of spirulina, which also defines the algae as blue-green algae. Together with the leaf green chlorophyll, spirulina gets its characteristic blue-green color. The color pigment phycocyanin is extracted from spirulina in the food industry to color food. Unfortunately, this process means that important nutrients are lost.

We have decided to only produce whole spirulina. Our Yeah! for a tasty, nutrient-rich and beautiful blue-green spirulina.

WHAT ARE MICROALGAE?

Algae are divided into two groups based on their size: so-called microalgae and macroalgae. Microalgae are microscopically small species (~ 5 µm), which are usually single-celled.

These algae serve as a food source for many animals and play an important role in the global carbon cycle. Algae have the ability to grow rapidly and can absorb carbon dioxide very effectively. They also produce oxygen through photosynthesis.

As a renewable raw material, microalgae can be used as food, animal feed or even to generate energy #forabetterfuture

SPIRULINA VS. CHLORELLA

Spirulina is the protein power plant, whereas Chlorella impresses with a higher chlorophyll content.

Spirulina has less chlorophyll than chlorella but is easier to digest. Like chlorella, spirulina algae is said to have toxin-binding properties. Spirulina also contains important nutrients such as iron and vitamin K. These are more easily accessible to the body due to the lack of a cellulose wall. At the same time, the microalgae spirulina is rich in antioxidants.

Both microalgae differ in their nutrients and their associated mode of action.